WiFi problems with Kindle Paper White -- Advice?

Ryan Moore paniclater at gmail.com
Mon Nov 5 10:46:49 MST 2012

I had a similar issue with one of the last generation touches, but I ended
up just returning it and the next one they sent worked like a charm. It
sounds like you got two lemons in a row, which makes me a lot less eager to

On Mon, Nov 5, 2012 at 10:44 AM, Jared W. Robinson <
jared.robinson at comcast.net> wrote:

> I bought my wife a Kindle Paper White and it arrived last Monday. The
> WiFi seemed to be completely broken. So Amazon sent another one, and
> this time, the device could see the WiFi networks in my house and in the
> neighborhood for a few minutes. Then it fritzed out and the device
> wouldn't show the list of WiFi networks anymore.
> My iPod Touch and our Windows laptop can see and use the WiFi without
> problems.
> Rebooting the Kindle seems to help, sometimes, for at least a few
> minutes. Powering off all electronic devices in my house doesn't
> necessarily help it to see other WiFi networks in the neighborhood.
> The Kindle works quite well when it's at work (after rebooting the kindle).
> I've tried disabling my DD-WRT WiFi router and swapped it for different
> (older) router, but that didn't help things either.
> Amazon's support doesn't seem to be particularly helpful, other than to
> say "yes, sounds like it's a problem. Want to return it?"
> Any ideas?
> Thanks,
> Jared Robinson
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