Is it possible to detect if an email newsletter has been forwarded?
kendsnyder at gmail.com
Wed Feb 6 14:37:50 MST 2013
@John - Cookies are a good idea too. Looking at user agent, cookies and ip
address do suffer from a common drawback: a user who opens their email at
home and at work will appear as two different users.
@Jonathan - I know exactly what you mean. Our clients are generally
Outlook-entrenched corporate users who don't know what the phrase "plain
text" means, but some do have images disabled and so we never know they
open it. And of course the bigger problem is that seeing an email in your
preview pane does not mean you read it :)
Showing email stats to users has at least two major benefits: 1) It makes
them feel good and 2) It allows them to gauge popularity *relative
to*other emails they've sent. 1 is funny to me but sadly so many
these days are more targeted to making people feel good than to giving them
good features and content.
On Wed, Feb 6, 2013 at 2:15 PM, Jonathan Duncan <jonathan at bluesunhosting.com
> I am probably not their target audience, but if I were, they would never
> know that I opened the message because my client is set to text only. If
> their message entices me, I will click a link, if not, it gets deleted. I
> am probably not a good use case though.
> On 06 Feb 2013, at 14:10, John Shaver wrote:
> > I've never worked with these type of emails much before, but if these are
> > links they're clicking, couldn't you just save a cookie to their browser
> > tell if they've been there before? Associate the cookie ID with their
> > ID. Then if you get multple cookie IDs matching the same link ID, then
> > it's probably a forwarded email, or they opened it from multiple
> > computers, or they deleted/didn't save the cookie.
> > On Wed, Feb 6, 2013 at 1:43 PM, Lonnie Olson <lists at kittypee.com> wrote:
> >> In a web request you also have access to the User Agent info. You can
> >> combine this with the IP to get a pretty close approximation to a
> >> single user. Subsequent clicks from different IP and/or User Agent
> >> will likely be a different person. Though not foolproof, it's closer
> >> than IP only.
> >> On Wed, Feb 6, 2013 at 1:10 PM, Ken Snyder <kendsnyder at gmail.com>
> >>> We have an email newsletter that includes a tracking image, plus each
> >> link
> >>> contains a hash so that we know which recipients opened the email and
> >>> clicked on what link.
> >>> The client is asking if it is possible to detect a) if that newsletter
> >> has
> >>> been forwarded to someone else, b) if that new recipient opens the
> >>> and c) if that new recipient clicks on the links.
> >>> My only thought is that we could make a loose inference of second-hand
> >>> opens and clicks by tracking the IP Address of each open and click.
> >> if
> >>> there are two clicks from two different IP Addresses it *could be*
> >> another
> >>> person.
> >>> Is there any other way to detect second-hand opens and clicks?
> >>> Thanks,
> >>> Ken Snyder
> >>> /*
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