WiFi problems with Kindle Paper White -- Advice?

Grant Shipley gshipley at gmail.com
Mon Nov 5 13:44:37 MST 2012


I have two paper whites and both work great. I would return it and ask for a 3G model for your hassles. 

--
gs

On Nov 5, 2012, at 12:46 PM, Ryan Moore <paniclater at gmail.com> wrote:

> I had a similar issue with one of the last generation touches, but I ended
> up just returning it and the next one they sent worked like a charm. It
> sounds like you got two lemons in a row, which makes me a lot less eager to
> upgrade.
> 
> On Mon, Nov 5, 2012 at 10:44 AM, Jared W. Robinson <
> jared.robinson at comcast.net> wrote:
> 
>> I bought my wife a Kindle Paper White and it arrived last Monday. The
>> WiFi seemed to be completely broken. So Amazon sent another one, and
>> this time, the device could see the WiFi networks in my house and in the
>> neighborhood for a few minutes. Then it fritzed out and the device
>> wouldn't show the list of WiFi networks anymore.
>> 
>> My iPod Touch and our Windows laptop can see and use the WiFi without
>> problems.
>> 
>> Rebooting the Kindle seems to help, sometimes, for at least a few
>> minutes. Powering off all electronic devices in my house doesn't
>> necessarily help it to see other WiFi networks in the neighborhood.
>> 
>> The Kindle works quite well when it's at work (after rebooting the kindle).
>> 
>> I've tried disabling my DD-WRT WiFi router and swapped it for different
>> (older) router, but that didn't help things either.
>> 
>> Amazon's support doesn't seem to be particularly helpful, other than to
>> say "yes, sounds like it's a problem. Want to return it?"
>> 
>> Any ideas?
>> 
>> Thanks,
>> 
>> Jared Robinson
>> 
>> /*
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> 
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