Speaking of insufficient skill

Ed Felt edfelt at gmail.com
Tue Jun 7 05:20:18 MDT 2011


On Jun 7, 2011 2:40 AM, "S. Dale Morrey" <sdalemorrey at gmail.com> wrote:
>
> Ok I hate to admit this but about 4 years ago in a fit of something or
> other I decided to try a friend of a friend out on gOS (a super easy
> to use ubuntu variant).  This machine was a refurbed hand me down and
> designed for Windows XP, with a P4 processor, 512MB of RAM and an 80
> GB HD.
> It worked great until about 3 months ago when suddenly things like
> flash (adobe) started to "fail".
> This friend of a friend contacted our mutual friend, who then
> contacted me and asked me to come look at it.
>
> Long story short I found out that her gOS repositories were no longer
> responsive, which of course means her software was simply aging out.
> The flash failing thing was really just a warning to upgrade her flash
> to version 10.
> After a little more research I found out that gOS hasn't been updated
> in a very long time and appears to be abandoned.
>
> I tried to perform a back up of her data and found that the DVD burner
> had failed completely.
> Thumb drives would plug in and be recognized, but fail to mount, even
> when mounted explicitly.
>
> Mistakenly trusting my instincts I changed her apt-sources to Natty
> and performed an "apt-get dist-upgrade".
>
> This upgraded everything, it took a few hours but was completely
> successful with no errors.
> When the upgrade completed and I performed a reboot,  X would no
> longer load properly.
> It would go to a configuration screen at 800x600 but then would go no
> further causing a hard freeze that required power cycling to clear.
>
> gOS is based on Hardy and I took it all the way to Natty with a
> dist-upgrade, so I get that some things were bound to break, but X no
> longer loading is something I wasn't really considering as a
> possibility.  Thinking more on the subject I guess I should have
> remembered that the XFree86 to Xorg transition did happen during this
> time IIRC.
>
> To make matters worse, this machine has an intel chipset and I'm
> actually starting to get a bit suspicious that the chipset itself is
> failing as evidenced by a failure to load drivers and recognize
> plugged in peripherals.
>
> My next step is to try a clean install of Natty, but she is elderly
> has had this computer since 2008 and by sheer force of luck has never
> had cause to back a single thing up.  All of her pictures, taxes etc
> are on the hard-drive.  For the record it is my understanding that
> during this time she only ever powered the machine off twice and one
> of those was a power outage.
>
> Regardless of whatever else may be wrong with this machine a backup at
> this stage is imperative.
> I would like to figure out a way to perform a backup in-situ without
> removing the hard-drive since I no longer own, or even have access to
> a machine with a PATA IDE connector and the cost of dock would exceed
> the cost of a new machine.
>
> When I plug a USB thumbdrive into any of the USB ports, according to
> dmesg about half fail to recognize anything connected, and the ones
> that do freak out with an "unknown USB block device connected"
> message.  Regardless of where I plug the darn thing in, I see nothing
> in /dev/sd* except for /dev/sda which is the current HD.  I have tried
> this with multiple good thumb-drives and somehow 2 managed to hard
> fail and become completely unusable in other machines when plugged in,
> although it those two were both plugged into the same port, so yeah
> I'm not trying that port again, but there are 8 ports on this machine,
> 4 up front and 4 in back.  The USB port blowing things out smells very
> much like a power supply issue, but before I troubleshoot further I'm
> determined to get a backup of her data for her.
>
> Any ideas on how to proceed in this situation?
>
> /*
> PLUG: http://plug.org, #utah on irc.freenode.net
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> Don't fear the penguin.
> */

Assuming you can get at least one usb port to work and that the dvd drive is
at least bootable you can boot Knoppix or Ubuntu Live (which does not change
hard drive contents) to try and back up data to an external drive. If that
does not work, you really have to pull the 80 G drive and slave it on
another system (there are even Windows drivers for Linux filesystems now) to
back up data.  Once the data is backed up, I would try a clean install of
Ubuntu. I think it is the best Linux distro for the novice you are helping.


Ed Felt


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