Best internet access in draper?
jayce at lug-nut.com
Wed Aug 10 13:57:42 MDT 2011
That 3 hour one was from the guys doing the NuSkin
tear-down/construction forgot where blue-stakes had marked.
Expensive day for that project:
On Wed, Aug 10, 2011 at 1:06 PM, John D Jones III
<unixgeek1972 at gmail.com> wrote:
> On 08/10/2011 11:43 AM, Eric Olsen wrote:
>> It's exactly as Tod said. Veracity was great as long as it worked (so
>> Utopia's connection was great). When it went down however, their customer
>> service was horrible. If your internet ever goes down, don't expect their CS
>> reps to know what's going on or if it will ever be fixed.
> I can agree with this, I've been with them in Provo, since it was
> iProvo.. bounced from MSTAR to Broadweave to Veracity. Broadweave was
> good about notifying us about planned outages, and those were far and
> few between, and never lasted more than a couple minutes. Veracity has
> been pretty awesome, though there have been two pretty massive outages,
> one where they knew nothing about what happened, this lasted about 3
> hours, then a couple weeks ago, they 'lost a concentrator' that took us
> down for near 3 hours. But they called me to let me know when it was
> fixed and what it was that broke.. Other than these two burps, I'm more
> than satisfied with them, I'm not thrilled about the auto-pay, but I
> always make my payments 10 days before they want to withdraw, so it
> doesn't really matter. I don't know what they're like in Draper, but the
> service I've experienced has been pretty alright.
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