Red Hat hiring in several cities (US)

Grant Shipley gshipley at gmail.com
Wed Mar 7 12:34:20 MST 2007


I was asked to forward this to the utah lugs

--
grant




Hi Folks,

We have at least 4 open positions in North America,  If you know someone
talented in one or more of core areas, who is interested in working for
Red Hat in a technical capacity, then please read on.

You may forward this email to any referral, LUG, but please not to any
agencies.

Interested persons who'd like an informal chat can email/call me.

Here are our current US positions.

# Mountain View, US
http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=1621
# Tyson's Corner, US
http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=1807
# Atlanta, US
http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=2053
# Boston, US
http://redhat.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=2052

Below is a view of what we do in Help Desk and the talented people we look
for to contribute to our core and other increasingly critical activities
that positively impact Red Hat as a business.

Team members have joined from a very wide range of cultures, experience,
skills, thinking, opinions and personalities.  Everyone is talented
in one or more areas, which combine to make us a formidable unit which
outpunches our weight.  We're an agile and flexible team which allows us
to adapt to the changing needs of the corporate and business unit partners'
strategy and requirements.



<snip>

Help Desk is effectively a special operations group inside the IS/IT
organisation in Red Hat. We are growing very rapidly as a team, and also
in terms of the broad services we provide to the company's users and business
units.

We're looking for smart people who much prefer to use Open Source products in
their daily work.  The Help Desk team supports Red Hat internally in a very
wide range of services, from desktop SA (systems administration), support,
training, internal tools R&D (software development), system management of over
a 1000 Linux PCs, user hardware procurement and data backup company-wide, to
name a few.

On any given day a team member will be resolving user problems of all technical
types, implement existing, and participate in designing new solutions, desktop
SA, some server SA, test/write some code/tools, represent the team at the
business level interfacing with other non-IS/IT groups, training, creating
documentation and, all together, making a distinctive personal contribution to
the development of what a unique (Linux) Help Desk.

Help Desk also leads Productivity Applications.  In addition, we are building
up a formal Service Desk for the IT department in addition to our current IS
support.  It is an extraordinairy phase for the team, growing faster than
we expected, yet being in control.

On any given day a team member will be resolving user problems of all technical
types, implement existing, participate in and design new solutions, perform
desktop SA (Systems Administration), some server SA tasks, test/write
code/tools,crepresent the team at the business level interfacing with other
non-IS/IT groups, give training, write documentation and, overall, making a
distinctive personal contribution to the development of what a (Linux) Help
Desk should be.

Add to that: a practice of earning early responsibility for a global
piece of our business, the prospects of travel and working abroad,
performance based promotion, and via VTL (Virtual Team Lead) responsibilities
exercising leadership and man management skills in a variety of areas.

We believe in the power of Open Source in the right hands (almost everyone
right  ;-)  ), and the application of those principles and practical
methodolgies
from software to services.

It's a great time to join the team, we are beyond a minimal size now, enough
to allow distinct specialization at a business and/or technical level on top
of developing a very high level of skill and experience due to our rapid team
development model.

Members of the current team include former:

- Server SAs
- A trainer specialising in the desktop and security
- Help Desk professionals
- Computer Science students, straight from college, with Linux support
- An Open Source researcher and programmer
- A migration specialist (Windows to Linux)
- An IT consultant who also designed an Indian call centre
- Unix support engineers
The Virtual Teams within Help Desk have a global reach and responsibility
within Red Hat.  The VTLs (Virtual Team Leads) rotate annually in general,
with deputies/members too - this gives everyone the opportunities for
exposure to deeper technologies, processes and relationships, experience and
change in these specific areas.

  Management
  Team Lead
  Productivity Applications
  User Data Backup
  Content Services
  Security
  R&D
  Server
  RHN
  Inventory
  Installation Services
  Training
  Procurement
  Recruitment

</snip>



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