steve at bluehost.com
Tue Aug 21 16:04:04 MDT 2007
Blocking torrents is completely different than "unlimited" usage.
They allow you to download and upload all you can with the bandwidth
caps they have in place (and advertise) which is unlimited usage. At
the same time, they are restricting some of the less used (by number of
customers) ports that cause them the most hassle, cost, and
administrative time (blocking torrents, etc).
Also, just because they don't specifically spell out every aspect of
their service in the ToS doesn't mean they are wrong. How many of us
have gotten a ticket for something that wasn't specifically in the Utah
Drivers manual, or on that written test? It doesn't mean they can't
give the ticket.
Just because they don't specify something, doesn't make it right or
wrong. Again, back to business decisions. Vote with your wallet, if
you feel strongly about it. If you are one of the ones they are loosing
money on, then you both get what you want.
Gary Thornock wrote:
> --- Steven Alligood <steve at bluehost.com> wrote:
>> The issue here isn't what services should or should not be
>> open, but what makes the company providing the service money,
>> and what loses them money.
> Then let your customers know up front what they are and aren't
> allowed to do on your network. If there's a usage limit (and
> with Comcast, there definitely *is* a usage limit), publish it
> clearly in the terms of service. Don't bring on customers, tell
> them it's "unlimited" and then kick them off when they exceed
> limits that neither they nor even your customer service staff are
> allowed to know about, and don't bring on customers under the
> guise of an "unlimited" connection and then go behind their backs
> to throttle their usage and hope they don't notice.
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