Comcast_Is_Starting_The_Tiered_Internet_Whether_We_Like_It_or_Not

blr at robertsr.us blr at robertsr.us
Tue Aug 21 13:01:09 MDT 2007


> On Tue, 2007-08-21 at 10:33 -0600, Clint Savage wrote:

> Let me give you a better example with some hard figures. As you may have
> inferred (I certainly do not attempt to hide it), I work for an ISP. We
> offer wireless service and occasionally will see problems caused by p2p
> filesharing. The problem isn't the bandwidth (I've got upload bandwidth
> coming out my ears) but packets. We'll have a tower where one user is
> sharing files and causing decreased service to maybe 50 other customers.
> So we put a filter on the user's IP and call them up and ask them to
> stop. It's a courtesy to everyone involved since due to one user's
> actions, everyone (even the customer in question) is being hurt.

I would be applauding comcast if that was even remotely similar to what
they have done.  That's very reasonable and customer-centric behavior.

There was no protocol limitation in my TOS.  There was no bandwidth cap. 
There was NO notification of any change, and it applies to everybody, not
just problem users.  One day seeding stopped working.  I spent a couple of
hours checking my port forwarding ranges, trying different torrents,
checking my config, etc. then gave up.  A few days later I see that I'm
not the only one, it's comcast's fault, and that is REALLY FREAKING
ANNOYING.

They're changing my TOS and blocking services without notifying me and I
waste my time trying to figure it out.  As soon as UTOPIA is in NE Orem,
I'm voting with my wallet and dumping Comcast.  I can't wait to be an
Xmission customer again.

Barry Roberts




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