Provo Internet options
Adam Fisher
FISHERAD at uvsc.edu
Tue Nov 28 08:57:45 MST 2006
I would have to agree with that assessment of MSTAR. While there cable
and phone service might be subpar. I would definitely go with their
internet.
Adam
>>> On 11/27/2006 at 11:37 PM, in message
<fa78926a0611272237p7f8c123k4a381e82773487fb at mail.gmail.com>, "Bart
Whiteley"
<bart.plug at whiteley.org> wrote:
> On 11/27/06, Gary Thornock <gthornock at yahoo.com> wrote:
>>
>> > So, do you have phone service through Mstar?
>>
>> Yes. My initial plan when I left Veracity was to drop the iProvo
>> phone service and go with a third party VOIP provider, partly
>> because I had heard that Mstar's phone wasn't particularly good.
>> In my experience, though, it's been good enough that I haven't
>> bothered switching.
>
>
> That's good to know. To be fair, the one first-hand experience I've
> had with Mstar customer service was unexpectedly pleasant. I was
> helping a neighbor swap computers, and had to call in with a new
> MAC address at about 10PM. A human answered immediately,
> knew just what to do, and was empowered to do it.
>
> Meanwhile Veracity has no notion of after-hours support, though this
> really isn't much different from their business-hours support.
>
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