Provo Internet options
bart.plug at whiteley.org
Mon Nov 27 23:37:59 MST 2006
On 11/27/06, Gary Thornock <gthornock at yahoo.com> wrote:
> > So, do you have phone service through Mstar?
> Yes. My initial plan when I left Veracity was to drop the iProvo
> phone service and go with a third party VOIP provider, partly
> because I had heard that Mstar's phone wasn't particularly good.
> In my experience, though, it's been good enough that I haven't
> bothered switching.
That's good to know. To be fair, the one first-hand experience I've
had with Mstar customer service was unexpectedly pleasant. I was
helping a neighbor swap computers, and had to call in with a new
MAC address at about 10PM. A human answered immediately,
knew just what to do, and was empowered to do it.
Meanwhile Veracity has no notion of after-hours support, though this
really isn't much different from their business-hours support.
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