[OT] Fiber.net (7% packet loss)

Thom Metge uug_emetge at accident-prone.com
Mon May 22 16:20:20 MDT 2006


David B wrote:
> If anybody outside of Fiber.net could just ping this IP (216.83.133.31) 
> which is fiber.net's main router  and let me know if you have loss that 
> would be great.
> 
> I dont use TCP, so I am getting killed.
> 
> 
> (I have had the exact same experience with Nicholas the last 2 1/2 
> weeks) ELI even said they have had long running unresolved 
> tickets/complaints.
> Sorry to bad mouth a local company, just though I was the only one with 
> that experience.
> 
> Nicholas Leippe wrote:
>> On Monday 22 May 2006 15:48, David B wrote:
>>  
>>> Anybody else have 7% +  packet loss with fiber.net?
>>>
>>> They say I am the only one complaining.
>>>     
>>
>> I highly doubt it.  We experience packet loss with fiber.net 
>> regularly, and have done so over the last few years.  In my 
>> experience, they are unreliable.  Worse, they try to cover it up 
>> rather than admit fault and just fix it.
>>
>> We've even caught them making hardware changes to core routers in the 
>> middle of the business day.  How dumb is that?
>>
>> Unfortunately, our office is stuck with them for now, but we've moved 
>> all of our co-located servers to viawest and haven't had any problems 
>> there.
>>
>>
Yeah- I'm getting 20% loss of pings on that IP.  Looks like it sucks.

Tom Metge


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