Richard Scott McNew
richard.scott.mcnew at gmail.com
Mon Dec 11 19:15:15 MST 2006
On 12/11/06, Michael Torrie <torriem at chem.byu.edu> wrote:
> Have you ever tried to get Dell to replace a laptop before?
> Apple treats their customers quite well and despite the problems that
> I've seen with various MacBook Pros (not a high percentage), I'd still
> go with Apple over Dell.
> The fact of the matter is that the failure rate for laptops, especially
> within the first 6 months, is very high all around. That's why I insist
> that our users, no matter what they buy, get a 3-year complete warranty
> that covers parts and labor.
> We've seen sleep problems, random hard crashes, and failed disks on
> MacBook Pros. But I've seen the same problems on Dells too (especially
> failed disks -- if the disk can live 6 months it will likely live 3
If Dell gives you too much grief, you could always sue them. ;)
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